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Corporate InformationIndex
We will serve our clients with honesty and integrity while providing the highest degree of professional competence and customer service available in the marketplace. Knowing that your life could depend on the gear you use we pledge to provide only equipment and gear of the highest quality. It is our goal that the services and equipment we provide will contribute to the success of your organization, the completion of your training and mission objectives and maximize the preservation of life. Our web site continues to grow as the number of manufacturers and products we offer continues to expand so please check back often. Our online catalogue contains over 2,500 items by over 75 top-name manufacturers. We carry the complete product lines of the manufacturers listed on our web site. Due to the expansive product selection of some manufacturers not every item available is listed on our web site. In fact, although extensive, the web site only represents approximately 15% of our total available products. If you require an item that is not listed in on our site from one of our listed vendors please contact us directly regarding specifications, pricing and availabilty information. For the safety and welfare of the public at large certain items will remain restricted to military & LE personnel only. The pricing listed on this site is not indicative of volume or bid pricing. Please contact our sales department for volume pricing and formal request for quotes. We offer on-site training classes to law enforcement, military and security personnel in the areas of tactical emergency medicine, force on force exercises and close-in combatives. We are also in the developemental stages of a force on force training equipment rental program. This program will be designed for smaller departments, units and agencies that may not have the funds to purchase sim training equipment, but acknowledge the need to train under "live fire" conditions. Please contact our training director for more information regarding class outlines, scheduling and the equipment rental program. We have regrettably had to delay our security services offering originally scheduled for early 2007. We do not have a new target date as it is a rolling date since key internal personnel are consistantly deploying for extended periods of time. When our service offering becomes available it will range from low to high risk personal protection services, armored transportation and physical site security. More info will be posted as it becomes available. RFP/RFQ's and RFI's are welcomed from all federal, state and local law enforcement agencies throughout the United States and all US military units throughout the globe. DUNS Number: 148556348. CAGE Code: 4EGV7. We are Wide Area Workflow registered and a CCR registered small business. The below shipping charges are based on CONUS (continental US) delivery & APO/FPO addresses only. Alaska and Hawaii customers may incur additional shipping charges. Shipping charges for international orders will be manually calculated based upon the current tariff rates for USPS Global Priority or Express Mail Int'l . Expedited shipping is available both domestically and internationally for all in-stock items. If your require an expedited shipment please enter a note in the comment box when completing checkout. We will contact you regading your options and the associated cost. Continental U.S. Shipping Charge Schedule:
We utilize the services of the following freight carriers: ALL INTERNATIONAL ORDERS REQUIRE A $100 MINIMUM ORDER AMOUNT, NOT INCLUDING SHIPPING CHARGES. NO EXCEPTIONS! WE DO NOT ACCEPT BACKORDERS FOR INTERNATIONAL SHIPMENTS. INTERNATIONAL CUSTOMERS MAY ONLY ORDER ITEMS LISTED AS "STOCKED ITEM" FROM OUR WEB SITE. ORDERS CONTAINING "NON-STOCKED", "OUT OF STOCK" OR "EXPORT RESTRICTED" ITEMS WILL BE CANCELLED. We accept Paypal*, Money Order and Bank Wire Transfer as payment from our Int'l customers. Our shopping cart only calculates domestic shipping. Once your order has been placed we will manually calculate the shipping cost and email you a revised total, for Paypal payments* see below instructions. *Int'l Order Paypal Payment Instructions (does not apply to domestic US shipments): Step 1 - Add your gear to the shopping cart. When finished click the "View Cart" button. Step 2 - While at the Shopping Cart summary screen click the "Secure Server Checkout" button. Step 3 - Enter necessary billing & shipping information (be sure to populate the "Paypal Email" field with your actual Paypal email address). Step 4 - Click "Paypal" payment type and then click "Send Order Now". Step 5 - Review all of your information on the review order screen and then click the "Confirm Order" button. Step 6 - The web site will automatically redirect you to a Paypal log in screen. DO NOT LOG IN! We have already received your order at this point and will issue a Paypal invoice for the order total with the correct shipping amount. Shipping Restrictions by Region/Country: We DO NOT ship to the following countries/geographic regions (APO/FPO addressed locations exempt). These countries have been identified as either having high fraud rates and/or unreliable delivery services. All sales are final. We do not accept returns or exchanges. All of the products we carry are new, current production goods and are therefore covered by the manufacturer's respective warranties. We will facilitate the replacement of defective merchandise with the manufacturer on your behalf. We are very knowledgeable regarding the gear we sell, if you have any questions please contact us prior to placing your order. Additionally, if you have questions regarding your gear after you've received it please contact us as well. If extenuating circumstances prevail and a return is granted it will be subject to a 20% restocking fee. Credit Card orders cancelled before an order is shipped will incur a 10% surcharge on the refund. A full refund on back-ordered items is granted if we are unable to ship an order within 30 days from the date of purchase. | ||||||||||||||||||||||||||||||||||||||||||||||||
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